Contact Supervisor

We run a busy Family Contact Centre in E7 working with social workers, foster carers and the children and families who use our services. We are currently looking for up to three Child Contact Supervisors to join our friendly team. Our centre is open from Monday to Saturday from 10am to 6pm and we can offer flexible hours within these times but you would need to be available for a minimum of 14 hours a week and up to 36 hours.

Benefits of joining us include:

  • Competitive rates of pay
  • Holiday pay and option to join the local authority pension scheme
  • Training, supervision and support
  • Childcare discounts / childcare voucher scheme

Day to Day Responsibilities:

  • Observe and facilitate contacts between children and their families who are in proceedings and or the care of the local authority
  • Supervising family contacts within the centre, via video links and or in the community
  • Making accurate observations and recordings of sessions
  • Child Protection and Safeguarding Children and working as part of a team

Experience & Skills Required

  • NVQ level 2 or above relevant to working with children and families
  • Experience of working with children and families, ideally gained as a Child Contact Supervisor
  • Knowledge/experience of child development and parenting
  • Good communication and report writing skills
  • We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect staff and volunteers to share this commitment.
  • All applicants will be required to complete an enhanced DBS and an annual Childcare Disqualification Disclosure
  • Should you wish to discuss this role prior to your application please contact