Early Start Group Accessibility Statement
This accessibility statement applies to earlystartgroup.com:
This website is run by the Early Start Group. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email: esbusiness@earlystartgroup.com
- Call: 0203 373 0294
- Address: Family Contact Centre, 2 Shrewsbury Road, Forest Gate, London, E7 8AL
We’ll consider your request and get back to you in 3 days.
If you cannot view the map on our ‘contact’ page, call or email us for directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Dominic Beattie:
- Email: esbusiness@earlystartgroup.com
- Call: 0203 373 0294
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Phone Number: 0203 373 0294
Email Address: esbusiness@earlystartgroup.com
Office Address: Family Contact Centre, 2 Shrewsbury Road, Forest Gate, London, E7 8AL
Technical information about this website’s accessiility
The Early Start Group is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Services drop-down is excluded from the tab order introducing a 2.1.1 keyboard issues.
There are not multiple ways to navigate the website such as a search or sitemap. This fails WCAG 2.4.5 Multiple Ways (AA).
Across the website there are occasional uses of links without descriptive alt text. This fails WCAG 2.4.4 Link Purpose (A).
There is a virtual tour widget which is not accessible to blind users. This content should be treated as specialist and useful to other groups with different access needs. Appropriate alternative routes need to be put in place.
The statement will be updated accordingly when changes have been made to the site. Early Start Group will be working with its Web Provider to carry out these tasks.
If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.
Disproportionate burden
At this time, we have made no claims of disproportionate burden.
Content that’s not within the scope of the accessibility regulations
At this time, we have not identified any content that is not within scope of the accessibility regulations.
What we’re doing to improve accessibility
The Early Start Group is doing the following to improve accessibility:
- Commissioned a project to address the highlighted accessibility issues - This will look to be completed by the end of 2022. Continued work will take place to ensure accessibility across the site.
Preparation of this accessibility statement
This statement was prepared on 27/07/2022. It was last reviewed on 14/02/2023.
This website was last tested on 10/02/2023. The test was carried out by All Able Ltd.
A representative sample of pages of the website were tested along with a sample of the documents from each area of the website.